Pricing and Billing

Do Prices include VAT? 

All of our prices are subject to VAT. This will be displayed when you review your basket in our checkout stage. 

I have a question about my charges. 

Click the “My Account” link at the left-hand side on our site to review your order. You may compare your order history on our website, with your financial records. if you have further questions or concerns, please contact customer services for further assistance.

When will my credit appear in my account?

Upon receiving your products back in line with our terms and conditions, we will process your refund and notify you accordingly. Due to us having to send you RMA documentation and receive the back along with the products(s), we cannot specify an exact timescale for the credit to appear on your account. 

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